Terms and Conditions
At Jack & Nicole, we pride ourselves on creating handmade, high-quality items. We stand behind our products and want you to be happy with every item you purchase! Returns will only be accepted on products purchased directly through us. Please only return items once they have been approved and you have received a return authorization number. Returned items must be unworn/unwashed and returned within 30 days of purchase. We will issue a refund to the original form of payment, minus any shipping charges. Customers must pay shipping both ways for any exchanges of non defective items. Return shipping charges are covered for defective items only. Product exchanges might not always be possible, as some items are limited runs. Please allow 2-3 weeks for delivery. Items may vary slightly from those pictured on the website.
Please email [email protected] for questions related to returns or exchanges, or to place custom orders.